RIPPA MACHINERY GROUP
We focus on providing high-quality products and excellent services to users around the world. Through continuous innovation, we continue to exceed customer expectations.
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Welcome to our store
Rippa Group
Ratio owning our own factory and years of production experience ensures exceptional value for money.
We have local warehouses in the United States, Canada, Europe, etc., and can ship quickly
Our products are of excellent quality and have passed the certifications of CE, EPA, SGS, TUV, ISO, Euro 5 and other organizations.
We offer a 1-year warranty and lifetime free support, ensuring customers receive comprehensive after-sales service.
The local warehouse has a complete inventory of parts to ensure timely supply and repair services.
We focus on providing high-quality products and excellent services to users around the world. Through continuous innovation, we continue to exceed customer expectations.
At Rippa, our goal is clear and far-reaching: "To provide customers with unparalleled machine quality and reliability." We always believe that innovation is the source of excellence. Every year, we invest 15% of our revenue in research and development to bravely explore the infinite possibilities of construction machinery. Through continuous innovation and breakthroughs, we ensure that our products are not only efficient and durable, but also perfectly meet the diverse needs of customers.
Each region is limited to one agent, enjoying scarce resources, monopolizing the market and seizing the first opportunity.
Rippa is a globally well-known brand, and invests 3 million US dollars every year in publicity to enhance the influence of the agent brand.
Rippa speeds up delivery through overseas warehouses, and it only takes 7 days to arrive, ensuring a quick response to market demand.
Rippa products are continuously updated to ensure that agents always sell the latest and most competitive products.
Local warehouse spare parts, convenient access, shortened maintenance time, one-year warranty, improved customer satisfaction.
Be the first to know about new collections and exclusive offers.
1)We accept return requests within 14 days after receiving the goods, subject to the following conditions:
2)The goods have not been used and are not damaged by humans;
3)Non-customized products cannot be returned if they are customized.
4)A valid order number or purchase receipt is required.
1)Contact Customer Service: Please contact us by email (email: [contact@rippa.com]) and provide the order number, reason for return and relevant photos (such as product damage, etc.).:
2)Review and Confirmation: We will review and confirm the return eligibility within 1-2 working days and inform the return address.
3)Return the product: Please send the product within 7 days after confirmation and provide the logistics order number. The return shipping fee is borne by the buyer (unless due to product quality issues).
4)Refund Processing: After we receive the return and confirm that it is correct, we will return the refund within 5 working days.
1)The refund will be returned to the original payment method (such as credit card, PayPal, etc.);
2)The refund amount only includes the original price of the product, and does not include the original shipping cost (unless it is a product quality issue);
3)Please note that the bank or payment platform may take additional time to process the refund, and the actual arrival time depends on the bank's policy.
1) All orders will be processed and shipped within 1-3 working days (excluding weekends and statutory holidays);
2) The processing time for individual customized or pre-sale products may be longer. Please refer to the product page for specific time.
1)We provide a variety of logistics methods to meet the delivery needs of different regions: 7-15 days in the United States/Canada.
1)We provide free standard shipping worldwide for eligible orders;
2)The express service will automatically calculate the fee based on the destination and weight, which will be displayed at checkout;
3)During special promotions, you may enjoy benefits such as free shipping for orders over a certain amount or free shipping upgrades, so please pay attention to our promotions.